Finding Your Perfect Fit with Popsy Dresses' Returns Policy

As a fashion-conscious individual, it's essential to have a clear understanding of a brand's returns policy before making a purchase. At Popsy Dresses, we want you to be completely happy with your purchase, and we're committed to providing you with the best possible shopping experience. In this article, we'll delve into our returns policy and provide you with all the necessary information to ensure a smooth and hassle-free process.

Firstly, it's crucial to note that certain items are non-returnable, including gift cards, tights, and any items that have been altered. If you're unsure about an item's return eligibility, please don't hesitate to contact our customer service team for guidance.

To initiate a return, you'll need to ensure that your item is in its original packaging and unused, with all tags still attached. Additionally, the item must be returned in the same condition as it was received by you. Please note that we cannot accept returns on items that have been worn, altered, or damaged in any way.

If 28 days have passed since your purchase, unfortunately, we won't be able to offer a refund or exchange. However, if you're not entirely satisfied with your purchase and meet the above criteria, you can initiate a return by following these steps:

1. Contact our customer service team via email or phone to obtain a returns note.

2. Carefully package your item in its original packaging, ensuring that it's clean and free from any damage.

3. Attach the returns note to the outside of the package for easy identification.

4. Return the package to our designated return address.

It's essential to refer to our detailed specifications chart when ordering outside of the UK to determine which size you should order. To measure your bust, place a tape measure around the fullest part of your bust and measure all the way around. For back length measurement points, please refer to our Popsy Dresses' Measurement Points chart.

At Popsy Dresses, we understand that sometimes returns are necessary. We're committed to making this process as seamless as possible for you, while ensuring that you receive a prompt refund or exchange. If you have any questions or concerns regarding our returns policy, please don't hesitate to contact us.

Remember, finding your perfect fit is crucial, and we're here to help you achieve just that. With Popsy Dresses' commitment to customer satisfaction and ease of returns, you can shop with confidence, knowing that you're in good hands.

In conclusion, our returns policy is designed to provide you with a hassle-free shopping experience. We encourage you to read this article carefully, as it outlines the necessary steps to initiate a return. If you have any questions or concerns, please don't hesitate to reach out to us. Happy shopping with Popsy Dresses!

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